We're serious about food. We want to know you're serious about our business.
Trust us, this isn't about jumping through hoops, it's about making things go as smoothly as possible for you.

Step One

Submit an Inquiry

You submit an inquiry online.

Step Two


Once we have received your inquiry, you will be contacted by a member of our Franchise Development Team, who will give you information regarding the process, ask some follow-up questions and provide you with a copy of our application.

Step Three

Disclosure, Due Diligence

Once we have received your completed application, we will send to you a copy of our Franchise Disclosure Document, which contains pertinent information regarding our company's background, the Charleys franchise system and a copy of the franchise agreement.

Step Four

Field Interviews

After your application has been processed, we will schedule a face-to-face interview between you and member(s) of the Charleys team. These interviews will provide you an opportunity to have your questions answered and aid us in deciding whether you qualify for approval as a Charleys franchisee.

Step Five

Preliminary Approval

Based on our review of your Franchise Application (which includes, among other information, a credit check and background check) and recommendations from the Franchise Development Team, the Franchise Approval Committee will decide whether to grant you preliminary approval.

Step Six

Discovery Day

If you receive preliminary approval, you will be invited to Charleys headquarters in Columbus, Ohio, for a two-day program in which you receive a more in-depth introduction to the Charleys system. You will meet with each department to learn its role in the franchise support system, interview with the Franchise Approval Committee and spend some time "behind the scenes" in one of our Columbus, Ohio locations.

Step Seven

Final Approval and Franchise Agreement

Upon approval by the Franchise Approval Committee, you will sign the Franchise Agreement.

Step Eight

Secure Site/Sign Lease

Depending on your particular circumstances, either before, after or simultaneously with the Franchise Application process, you will choose a site (with our approval) and you will secure such site by negotiating and signing a lease.

Step Nine

Open your Restaurant